Get in touch

Contact ChatPesa Customer Care & Support.

Need chat moderator account help, ChatPesa M-Pesa customer service, or withdrawal support? Reach out and our online chat operator support team will get back to you fast.

Contact details

Prefer to reach us directly? Use any of the channels below.

✉️
Email
support@chatpesa.co.ke
📞
Phone / WhatsApp
+254 700 000 000
📍
Office
Nairobi, Kenya
🕐
Support hours
Mon – Sat, 8:00 AM – 8:00 PM EAT
✅ Message sent! Our team will reply within 24 hours.
Questions

Frequently asked questions

How long until I get a reply? +

Our support team typically responds within 24 hours, and often much sooner via WhatsApp.

I have a payout issue — who do I contact? +

Email support@chatpesa.co.ke with your registered phone number and we'll investigate immediately.

Can I reach you outside support hours? +

Send a message anytime — we'll pick it up first thing when support hours reopen.